What you get
See and fix their PC
Their screen, mouse and keyboard, over the internet. No port forwarding, no VPN.
Remote desktop for WindowsChat with them
Talk to the person at the screen and share pictures and files in the chat, without a phone call. With an account, drop files on the session to send them.
Remote supportFix it from the command line
Open PowerShell or Command Prompt on their PC, or run one command on many PCs at once. Plus an SSH terminal for your servers.
SSH and SFTP clientSafe for them
They always see a banner, and can chat back or switch you to view-only. Every connection is encrypted - end to end from the app.
How it's securedMCP Desktop Connection: let AI fix things - with you watching
RemoteAccessApp for Windows comes with an MCP server for AI assistants - Claude Code today. Ask it to install an app, check a service or read an error on screen, and it works through RemoteAccessApp - under the same consent rules as you.
What it can do
- List your PCs and open a session
- Take screenshots, click and type
- Run commands on a PC, or on your saved SSH servers
How you stay in control
- The PC still asks the person there to Allow, unless unattended access is on
- The banner on the PC names the AI assistant for the whole session
- The app's MCP page shows what it's doing, with Disconnect, Stop and an off switch
Pricing
No account needed to get help or help someone. A free account adds 5 PCs, 3 open at once. Go Pro for unlimited PCs, 60 fps, sound, every monitor and MCP Desktop Connection.
Pro
Everything includedEverything, for every PC you look after.
- Everything in Free, on unlimited PCs and hosts
- As many PCs open at once as you like
- Screenshots of the remote screen
- Hear the PC's sound and switch monitors
- Sync saved passwords, end-to-end encrypted
- MCP Desktop Connection: let AI assistants like Claude Code fix things, with you in control
- Teams: share chosen PCs and hosts with other Pro users, with roles and per-PC permissions
- PC history notes and an activity log you can export
- Schedules, maintenance windows and apps on many PCs at once
- Bedtime: lock a PC at set times, from your phone
No account needed to get started: just install it and connect with a code.
Pro is billed monthly. Cancel anytime - you keep Free.
Others: common free and personal plans of popular remote-desktop tools, compared in September 2026. “Separate app” means you'd usually need another program for it. Features and limits vary by product and plan and change over time. The command line, SSH and MCP features are in RemoteAccessApp for Windows; in a browser you can view and control your PCs.
How it works
Install it on both PCs
Run the setup on their PC and on yours. It opens straight to Home. No account needed, and it's free.
Connect with their code
They read you the 8-digit code on their screen and click Allow. Their PC is kept in your Recent PCs, so you can reconnect later.
Help, with their say-so
See their screen, chat or run a command. They see a banner the whole time and can end it with one click.
An account is optional. Create a free one when you want your PCs on your phone or in any browser, your saved PCs on all your computers, or Pro. Your Recent PCs come with you.
Popular ways to use it
- Remote supportHelp family, friends and customers with their PC, with them in the loop the whole time.Learn more
- Unattended accessFree unattended remote access to your own Windows and Linux PCs when nobody's there, with a trust list that lives on each PC.Learn more
- Access from a browserOpen your PCs from a web browser on a Mac, phone, tablet or any other computer.Learn more
- SSH & SFTP clientTerminal tabs, an SFTP and FTP file manager, key sign-in and one command to every server.Learn more
- Small business ITLook after office PCs and servers from one app, with staff always told when you connect.Learn more
- AI remote supportLet an AI assistant like Claude Code help with your PCs and servers, under the same consent rules as you.Learn more
