Documentation
RemoteAccessApp docs
Everything about RemoteAccessApp in one place: how to get started, short answers from the help center, step-by-step guides, how to switch from the tool you use now, and what Free and Pro include.
Getting started
Install it, add your first PC, help someone with a code, and set up unattended access for the PCs nobody sits at.
- Download RemoteAccessAppOne installer for Windows 10 and 11, and packages for Linux.
- Connect to your first PCInstall RemoteAccessApp, add the PC you want to reach with a 6-digit setup code, then open it from the Console or a web browser.
- One-time codes: get help or help someoneRead your PC's 8-digit code to someone you asked for help, or type someone else's code to help them. No account needed, and it's free.
- Use it without an account, sign in laterRemoteAccessApp works without an account. How to get started with a code, what a free account adds, and how signing in later keeps your Recent PCs.
- Set up unattended accessReach your own PC when nobody is there to click Allow. It's turned on at the PC itself, and you choose which consoles it trusts.
- Set up unattended accessUnattended remote access setup, step by step: reach your own PCs when nobody's there, without opening the door to anyone else.
- RemoteAccessApp on LinuxInstall the Agent and the Console on Linux, set it up with a 6-digit code, approve screen sharing once on Wayland, fix connection problems and uninstall.
- Recent PCs: reconnect without a new codeEvery PC you connect to with a code is kept in Recent PCs on your computer, so you can reconnect later with one click. How many you can keep.
- The Allow prompt and view-only sessionsWhy the person at a PC is asked to allow your connection, what they see while you're connected, and what view only means.
Help center, by topic
Short answers, the same ones the app shows under Help (F1 on Windows). Search the help center.
Getting started
- Connect to your first PC
- RemoteAccessApp on Linux
- Use it without an account, sign in later
- Switching from another tool
- One-time codes: get help or help someone
- Recent PCs: reconnect without a new code
- The Allow prompt and view-only sessions
- Set up unattended access
- Clone a VM that's in your account
- The "Windows protected your PC" warning
Connection problems
Working on a PC
Servers and SSH
Account and security
Plans and billing
Updates and troubleshooting
Guides
Step-by-step walk-throughs for whole jobs, from reaching your own PC to running a homelab.
- Access your PC remotelyRemote access setup for your own Windows or Linux PC, step by step, and how to reach it from anywhere for free.
- Help family remotelyConnect to a relative's PC with the code on their screen, no account needed, then help whenever they call, with their say-so.
- SSH to a Linux serverConnect to a Linux server from Windows or another Linux machine, check its key, and copy files.
- No port forwardingHow to reach a PC behind a router without opening ports, and why it's safer.
- Control your PC from a phoneUse your Windows PC from your phone's browser, with touch controls and a key row for shortcuts.
- Remote IT support for a teamShare PCs with the people who support them, with roles, per-PC permissions, an audit log and two-step verification.
Switching from another tool
Find the tool you use now to see what changes and how to move over. Start with the switching guide: what carries over, the steps and tips for each kind of tool.
Security and privacy
Consent on every PC, end-to-end encryption in the app, two-step sign-in, and what we keep about you.
- SecurityConsent, encryption, trusted consoles, signed updates and how your password is protected.
- Security white paperArchitecture, encryption, consent and known limits, for IT teams. With a PDF.
- Remote desktop privacyRemote desktop privacy: what a helper, the person at the PC and the software company can see, and how to keep sessions private.
- Two-factor sign-in and email codesProtect your account with an authenticator app and backup codes, and what to do when a sign-in code is wrong, expired or never arrives.
- Trusted browsers, consoles and networksHow a PC remembers the consoles and browsers it trusts, how long, how to remove them, and how to limit your account or a PC to trusted networks.
- Privacy and your dataWhat RemoteAccessApp keeps about you, how to download a copy or delete your account, cookie choices, and how to use your data rights.
- Your data, in plain EnglishWhat we keep, where it lives and how long we keep it.
- Privacy Policy
Plans: Free and Pro
What each plan includes. Everything in Free stays free.
Free$0
- 5 PCs in your account, plus 5 saved PCs
- 5 saved hosts (SSH, SFTP, FTP, RDP, VNC, serial, web panels)
- 3 sessions open at once, 15 or 30 frames per second
- Unattended access, browser access, chat and remote commands
- Personal and work use, no session time limit, no card
ProUS$4.99 a month
- Unlimited PCs, hosts and open sessions, up to 60 frames per second
- File transfer, clipboard sync and screenshots
- The PC's sound and every monitor
- Saved passwords and SSH keys synced, end-to-end encrypted
- Teams with roles, managing many PCs at once, and the MCP Desktop Connection
No account needed to get started: just install and connect with a code.
- Free and Pro, feature by featureEvery feature side by side, with what other tools typically offer.
- Free, Pro and billingWhat the free plan includes, what Pro adds, the limits you might hit, and how buying, billing, renewals and cancelling work.
- Get a refund for ProYour first Pro payment comes with a 30-day money-back guarantee, no questions asked. Here's how to ask, and how renewals and cancelling work.
- Teams and rolesShare chosen PCs and saved hosts with the people you work with, give each one a role, and set what they may do on each PC.
MCP for AI assistants
Let Claude Code work on your PCs and servers through the MCP Desktop Connection (Pro), under the same consent rules as you.
- MCP Desktop ConnectionWhat the AI assistant can do, how to set it up and the safeguards.
- Let an AI assistant help (MCP)Connect an AI assistant such as Claude Code to your PCs and servers through RemoteAccessApp, with the same Allow prompt and banner as anyone else.
- AI remote supportLet an AI assistant like Claude Code help with your PCs and servers, under the same consent rules as you.
Downloads
Windows and Linux apps, or no install at all: your PCs open in a web browser on a Mac, a Chromebook, a phone or a tablet.
- Download for Windows and LinuxThe Windows installer, the Linux .deb and .tar.gz, and what's in the latest version.
- Install on LinuxInstall the Agent and the Console with the .deb on Ubuntu, Debian and Mint or the .tar.gz elsewhere, add the PC, and approve screen sharing once on Wayland.
- Access from a browserOpen your PCs from a web browser on a Mac, phone, tablet or any other computer.
- Automatic updates and the update serviceHow RemoteAccessApp updates itself, why it never interrupts a session, what the update service does, and what to do if an update fails.
- The "Windows protected your PC" warningWindows may warn you the first time you run the RemoteAccessApp installer. Here's why, and how to continue safely.
What's new and status
What changed in each version, whether everything is working right now, and news from the team.
Questions, answered
Install RemoteAccessApp from the Download page, then follow connect to your first PC. Just helping someone once? No account is needed: they read you the code on their screen. See one-time codes.
Find it on the comparisons page to see what changes and the steps, and read the switching guide for what carries over. Saved sessions from other terminal apps, a CSV file or your SSH config can be imported.
Yes. RemoteAccessApp on Linux covers installing, setting up and fixing problems, and the Linux guides walk through common jobs. On a Mac, use your PCs from a web browser.
Email [email protected] with your app version (Settings, About) and what you were trying to do. In the app, Help, Contact support fills that in for you.