Switch from Quick Assist
Switch from Quick Assist: help people without a new code every time
Quick Assist is built into Windows, but every session starts from scratch: Microsoft's documentation says the helper needs a Microsoft account, gets a time-limited security code, and the person at the PC has to type it in and click Allow before you can see anything.
With RemoteAccessApp you set the PC up once. After that, help is a click away, with chat and a command prompt, or no click at all on your own PCs with unattended access. Free for 5 PCs.
- Set up once, help any time
- Unattended access free
- Chat and commands
Fed up with Quick Assist? Here's what changes
A new code every time
With Quick Assist: Microsoft's documentation describes each session starting with a time-limited security code that the helper reads out and the person at the PC types in, then selects Allow.
With RemoteAccessApp: Set the PC up once with a 6-digit code. After that you connect from your list of PCs, and they just click Allow.
A Microsoft account for the helper
With Quick Assist: Microsoft says the helper must have a Microsoft account.
With RemoteAccessApp: Sign in with your RemoteAccessApp account, with two-step verification if you like. No Microsoft account needed. The accounts and relay are run for you, with no server to host, as switching from RustDesk explains.
Nobody there, no session
With Quick Assist: Every Quick Assist session, as Microsoft documents it, needs the person at the PC to enter the code and allow it.
With RemoteAccessApp: Unattended access lets you reach your own PCs when nobody's there. It can only be switched on at the PC itself.
Administrator prompts
With Quick Assist: Microsoft notes that the person at the PC may have to answer User Account Control prompts for the helper.
With RemoteAccessApp: Installed for all users with unattended access on, RemoteAccessApp lets you click and type in Task Manager and other windows running as administrator; the Windows permission prompt itself still needs someone at the PC.
More reasons to switch
Your PCs in a list
Every PC you look after shows on your Devices page with who's online, ready to connect from the app or a browser.
Chat and commands
Chat both ways with pictures and files, open PowerShell or Command Prompt, or run one command on many PCs, free. Switching from Parsec looks at the same support tools.
From your phone
Open a PC from your phone's browser with touch controls. It works over the internet, not only on your home network, as switching from Splashtop explains. Browser access.
Consent you can see
The banner stays on their screen with chat, view-only and quit for the whole session. Nobody is asked to confirm again partway through a session, which switching from Chrome Remote Desktop covers.
Quick Assist vs RemoteAccessApp
| Feature | Quick Assist | RemoteAccessApp |
|---|---|---|
| Set the PC up once, then connect from a list | Quick AssistA new code for each session | RemoteAccessApp Yes |
| Account the helper needs | Quick AssistA Microsoft account | RemoteAccessAppA free RemoteAccessApp account |
| Unattended access to your own PCs | Quick Assist Not listed | RemoteAccessAppYes, in the free plan |
| Connect from a phone or Mac browser | Quick Assist Not listed | RemoteAccessAppYes, in the free plan, phones included |
| Remote command prompt on many PCs | Quick Assist Not listed | RemoteAccessAppYes: PowerShell or Command Prompt on a PC, or one command on many PCs, free |
| SSH, SFTP, RDP and VNC | Quick Assist Not listed | RemoteAccessAppYes, in the same app, free |
Quick Assist facts are from its official website and documentation as of October 2026; products change. RemoteAccessApp facts are for the current version. * Not listed: we didn't find it on Quick Assist's official site when we checked, which doesn't mean it can't be done.
Switch from Quick Assist if
- You help the same people again and again and are tired of reading out codes.
- You want to reach your own PCs when nobody's there.
- You'd like chat, commands and a list of every PC you look after.
Switch from Quick Assist in 2 minutes
What carries over, what doesn't and tips for each kind of tool are in the switching guide.
Step 1: Create a free RemoteAccessApp account
Sign up with your email. No card is needed, and the free plan covers 5 PCs.
Step 2: Install RemoteAccessApp on each PC you want to reach
Download the installer, choose Set up this PC and sign in, or type the 6-digit setup code from Add a PC on your dashboard. It installs without administrator rights, next to Quick Assist.
Step 3: Turn on unattended access on your own PCs
If nobody will be at a PC when you connect, switch on unattended access at that PC (right-click the RemoteAccessApp icon in the taskbar tray). How to do it safely.
Step 4: Connect from the app or a browser
Open the RemoteAccessApp Console on your own PC, or sign in at remoteaccessapp.com in any browser, and try each PC while you still have the old tool as a fallback.
Step 5: Help from your list from now on
Next time they need help, open their PC from your Devices page instead of starting Quick Assist. Helping family remotely.
Questions, answered
Quick Assist and other product names on this page are trademarks of their respective owners, used only to identify those products. RemoteAccessApp isn't affiliated with, endorsed by or sponsored by them. Facts about other products come from their official websites as of .
RemoteAccessApp features
- Remote supportHelp family, friends and customers with their PC, with them in the loop the whole time.Learn more
- Help family remotelyConnect to a relative's PC with the code on their screen, no account needed, then help whenever they call, with their say-so.Read the guide
- Unattended accessFree unattended remote access to your own Windows and Linux PCs when nobody's there, with a trust list that lives on each PC.Learn more