Switch from Datto RMM
Switch from Datto RMM to remote access you can start today
Datto RMM is a cloud RMM platform for managed service providers and small businesses, with pricing by quote and a 14-day trial requested through a contact-sales form. Its end-user consent prompt is Privacy Mode, a setting you enable per device.
If you need remote access to a few PCs today, RemoteAccessApp is free for 5, with consent on every PC by default, browser access and server tools. Download it and connect in minutes.
- No quote or sales call
- Consent by default
- Free for 5 PCs
Fed up with Datto RMM? Here's what changes
A quote and a sales form
With Datto RMM: Datto's pricing page asks you to contact sales, and its trial is requested by submitting a contact-sales request.
With RemoteAccessApp: Download, sign in, connect. The free plan covers 5 PCs and 5 saved hosts, and Pro is a price on the website.
Consent is a per-device setting
With Datto RMM: Datto's documentation says that when Privacy Mode is enabled on a device, the end user is prompted to accept or deny connections.
With RemoteAccessApp: Every PC asks the person there first unless unattended access was switched on at that PC, and the banner always shows.
Servers need other tools
With Datto RMM: SSH and SFTP work on your Linux servers usually means another app.
With RemoteAccessApp: SSH terminal tabs, SFTP and FTP file managers, server-to-server copies, RDP and VNC in the same app. If your team uses WinSCP or Xshell for that today, switching from WinSCP and switching from Xshell cover what carries over.
More reasons to switch
Commands on many PCs, free
Run one command on several PCs with each one's output and exit code. Switching from Zoho Assist compares the same commands for support teams.
Scripts and updates
Saved scripts, restarts and Windows updates on many PCs at once for free. With Pro: schedules and winget.
Teams with roles (Pro)
Admin, Member or Viewer, with per-PC permissions the PC enforces.
Datto RMM vs RemoteAccessApp
| Feature | Datto RMM | RemoteAccessApp |
|---|---|---|
| Getting started | Datto RMMContact sales for a trial or a quote | RemoteAccessAppDownload and sign in, free |
| Consent prompt at the PC | Datto RMMPrivacy Mode, when enabled | RemoteAccessAppAllow prompt (unless unattended access is on) and a banner during every session |
| Connect from a web browser | Datto RMMYes, Web Remote | RemoteAccessAppYes, in the free plan, phones included |
| SSH terminal and SFTP/FTP file manager | Datto RMM Not listed | RemoteAccessAppYes: terminal tabs, free |
| Server-to-server file copies | Datto RMM Not listed | RemoteAccessAppYes: streams between two servers, or uploads to many at once |
| AI assistant access (MCP) | Datto RMM Not listed | RemoteAccessAppYes: an MCP server for Claude Code (Pro) |
Datto RMM facts are from its official website and documentation as of October 2026; products change. RemoteAccessApp facts are for the current version. * Not listed: we didn't find it on Datto RMM's official site when we checked, which doesn't mean it can't be done.
Switch from Datto RMM if
- You want to start today without a sales call.
- You want consent on every PC by default.
- You also manage Linux servers over SSH, or some machines over VNC. Switching from TightVNC covers keeping VNC hosts.
Switch from Datto RMM in 2 minutes
What carries over, what doesn't and tips for each kind of tool are in the switching guide.
Step 1: Create a free RemoteAccessApp account
Sign up with your email. No card is needed, and the free plan covers 5 PCs.
Step 2: Install RemoteAccessApp on each PC you want to reach
Download the installer, choose Set up this PC and sign in, or type the 6-digit setup code from Add a PC on your dashboard. It installs without administrator rights, next to Datto RMM.
Step 3: Turn on unattended access on your own PCs
If nobody will be at a PC when you connect, switch on unattended access at that PC (right-click the RemoteAccessApp icon in the taskbar tray). How to do it safely.
Step 4: Connect from the app or a browser
Open the RemoteAccessApp Console on your own PC, or sign in at remoteaccessapp.com in any browser, and try each PC while you still have the old tool as a fallback.
Step 5: Set up scripts and schedules
Tag your PCs and run scripts, restarts and Windows updates from the website's dashboard. With Pro, schedule them.
Questions, answered
Datto RMM and other product names on this page are trademarks of their respective owners, used only to identify those products. RemoteAccessApp isn't affiliated with, endorsed by or sponsored by them. Facts about other products come from their official websites as of .
RemoteAccessApp features
- Small business ITLook after office PCs and servers from one app, with staff always told when you connect.Learn more
- Access control for PCs and serversDecide who can reach each computer and server, what they may do there, and how you'd know.Read the guide
- Remote supportHelp family, friends and customers with their PC, with them in the loop the whole time.Learn more
