Free, Pro and billing

The free plan

Free works today, for personal and commercial use, with no card and no session time limits:

• up to 5 PCs and 5 saved hosts, with 3 open at once,
• live screen and control, chat, a remote command prompt, and control of several PCs at once, including running one command on many PCs,
• Windows tools, unattended access and access from a browser,
• file transfer: send files to a PC, get files from it, browse its folders, or send files to several PCs at once,
• clipboard sync, text, pictures and files, also when you copy and paste from your phone,
• tags and saved scripts in Management, and running a script, a restart or Windows updates on many PCs at once,
• the SSH, SFTP, FTP, Remote Desktop and VNC clients.

The Agent, the part installed on the PCs you reach, is always free. You can also use it without an account and sign in later; a free account adds your own PCs, reachable from anywhere.

Pro

Pro is on sale. Choose Get Pro in the app or on the website, sign in with your RemoteAccessApp account and pay by card. It adds:

• unlimited PCs, saved hosts and open sessions,
• screenshots of a session,
• sound and every monitor,
• saved passwords synced between your PCs,
• Teams with roles and permissions on each shared PC,
• scheduled jobs, maintenance windows, approvals and app installs (winget) on many PCs at once,
• the MCP Desktop Connection, so you can let an AI assistant help on your PCs and servers,
• Bedtime: lock a PC at set times, or lock it now and give 30 more minutes, from the website or the Console,
• PC history and a 90-day activity log export.

The RemoteAccessApp docs show Free and Pro side by side, next to the setup steps, help articles and guides.

"Needs Pro" messages

You'll see these when you reach a free limit or try a Pro feature. A sixth PC on a free account shows Needs Pro (free accounts use 5 PCs) and can't be opened until Pro, and a sixth saved host can't be saved. Hosts you've already saved keep working.

Billing

• Pro is a subscription. You can cancel any time with Manage billing on your website dashboard. Pro keeps working until the end of the period you've paid for.
• If a payment doesn't go through, the dashboard asks you to update your card to keep Pro.
• Your first payment comes with a 30-day money-back guarantee. See refunds.
• Pro accounts find their license key under Security on the dashboard, with Show license key.